1. In the event, a Game is canceled due to a technical error or any other reason solely attributable to the Platform, or on account of the detection of a Fair Play Violation, the following settlement policy shall be followed:

1.1 The entry fee amount paid by all Genuinely Affected Users shall be refunded; and

1.2 The entry fee amount paid by Users indulging in the Fair Play Violation shall be forfeited, and a Fair Play violation fee may be levied on such Users in accordance with this Policy.

2. Refunds on account of cancellations mentioned in 7.1, where reviewed and confirmed by the Shott team in accordance with these Terms, will be made within 3 days of receipt of such request.